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SalesLogix - General

Award-winning SalesLogix is the customer relationship management solution that enables small to medium-sized businesses (SMB’s), and divisions of large corporate organisations to acquire, retain and develop profitable customer relationships. With more than 250,000 users at 6,500 companies worldwide, SalesLogix is the Mid Market CRM leader and is part of the Sage family of integrated business management solutions.

SalesLogix provides a complete account centric CRM solution designed to enable your sales, marketing, customer service and support teams to improve the management of their relationships with customers and prospects.

We understand that every business has its own way of interacting with its Customers. SalesLogix’s strength lies in its ability to fit seamlessly with any organisation's unique sales and customer interaction process. SalesLogix’s powerful customisation and configuration capability allow it to be easily tailored to meet the needs of your business more rapidly than any other CRM product. SalesLogix consistently scores highest and has received awards for its ease of use.

SalesLogix not only integrates seamlessly with leading Enterprise and Accounting solutions provided by Sage, it also allows integration with multiple back office and Enterprise Resource Planning (ERP) applications using Sage’s own integration platform.

Saleslogix E-Marketing

The Saleslogix Communicator is a high-performance web-based application that allows you to create, manage and measure permission-based marketing campaigns, newsletters, surveys, etc.

Personalisation

Fast, easily created personalised HTML or TXT campaigns with traceable events (who looks at what, when) written back to the contact record of Saleslogix for further analysis or secondary campaigns. It places the power of intelligent personalised email communication and strategic targeting based on your customer’s behaviour. Track customers who access your email or looks at certain parts of your website and automatic alerts may be scheduled to contact the customer. Minutes after the event.

All activities by customers part of your marketing camapign, will registered in Saleslogix for further follow up and detailed segmentation.

Reports and Analytics

Detailed feedback through real-time reports to measure the effectiveness of your campaign.

In many organisations HTML e-mails are blocked as they are believed to be spam. Saleslogix Communicator delivers all outbound communications as a two part mime message. This means that both a HTML and a Text format e-mail are sent as part of the campaign, if the HTML is blocked then the Text format will be delivered. Despite keeping your lists as up to date as possible you will receive “bounce backs”, out of office assistant is a common one, together with delivery failures. Communicator traps the bounce back and produces an analysis of the types of bounce back and where appropriate updates Saleslogix of the invalidity of an address, or that the target was out of the office at the time of the campaign.

For more information and a demonstration please contact our Sales Manager to arrange a demo